At Cescalate ("we", "our", or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://cescalate.co, contact us, or use our services.
1. Information We Collect
We collect personal and non-personal information in several ways:
a. Information You Provide
When you contact us via forms, email, or scheduling links
When you request a quote or consultation
When you subscribe to our newsletter (if applicable)
This may include your name, email address, company name, project details, and any message you include.
b. Information Collected Automatically
We use cookies and third-party tools like Google Analytics to collect data about how visitors use our site. This may include:
IP address
Browser type and device
Pages visited and time spent
Referral source
This data helps us improve site performance and user experience.
2. How We Use Your Information
We may use the information we collect to:
Respond to your inquiries or requests
Provide and manage services
Improve our website and offerings
Send relevant updates or communications (if you’ve opted in)
Analyze site traffic and usage trends
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Enable site functionality
Measure usage patterns (e.g., Google Analytics)
Support marketing efforts (e.g., Meta Pixel, LinkedIn Insight Tag)
You can manage or disable cookies through your browser settings. For full details, see our Cookie Policy.
4. Third-Party Services
We may use third-party tools and platforms (e.g., Webflow, Figma, Notion, Calendly) to deliver parts of our services. These services may collect data according to their own privacy policies, which we encourage you to review.
5. Data Security
We take appropriate technical and organizational measures to protect your data. However, no transmission over the internet is 100% secure, so we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent for processing (e.g., unsubscribe from emails)
To exercise any of these rights, contact us at hello@cescalate.co.
7. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, including legal and accounting obligations.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If changes are made, we will update the "Effective Date" at the top of this page. Your continued use of the website constitutes acceptance of those changes.